Shipping policy

Thank you for choosing Gradienta. We are proud to offer high-quality wall art, with each piece printed on-demand just for you. Here is what you need to know about our shipping.

Order Processing & Production Time

All our products are made-to-order. This means that when you place your order, we send it to our global fulfillment partners to be custom-printed and framed.

Production Time: Please allow 2-5 business days for your order to be produced before it is shipped.

Estimated Shipping Times

Once your order has been produced, shipping times will vary based on your location. Our print partners automatically route your order to the closest print lab to ensure the fastest possible delivery.

  • UK: 2-4 business days

  • USA: 3-7 business days

  • Europe: 3-7 business days

  • Canada: 5-10 business days

  • Australia/New Zealand: 5-10 business days

  • Rest of the World: 10-20 business days

Please Note: All shipping times are estimates, not guarantees. Shipping may be delayed due to customs, public holidays, or other factors outside of our control.

Shipping Costs

Shipping costs are calculated at checkout based on the size and weight of your order and your shipping destination. You will be able to review the full shipping cost before confirming your purchase.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this number to track your package's journey.

International Orders & Customs Fees

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping (tariffs, taxes, duties, etc.) are the responsibility of the customer.

Incorrect Shipping Address

It is the customer's responsibility to provide a correct and complete shipping address. If an order is returned to us due to an incorrect or undeliverable address, you will be responsible for the reshipment costs.

If you have any questions about your order, please contact us at alex@gradienta.co.uk.